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Old 02-10-2005, 03:32 PM   #1 (permalink)
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Default Hewlett packard 656c printer problems

I have a Hewlett Packard 656c printer and having problems with my usb. It will not detect it. I have downloaded my software. When i insert my usb cord to my printer it wont work. Im using Windows 98. Please help!!

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Old 02-10-2005, 04:16 PM   #2 (permalink)
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Try another usb cable...
Q: Did windows detect the hardware when you plugged in the printer ?

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Old 02-10-2005, 07:14 PM   #3 (permalink)
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Assuming you have power to the printer & the USB controller is enabled & working, try another USB cable as suggested.

Failing that, did you install it correctly? You must start the software install before connecting the printer. The software should tell you when to connect it. It might also be worthwhile going to HP's website & downloading their USB cleanup utility - if install doesn't work first time, the system often fails to detect the printer afterwards unless all remnants of the original installation are removed first.
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