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Old 02-04-2008, 12:26 PM   #1 (permalink)
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Default firefox is having issues

firefox on my computer is having some issues and im not sure why. i've unistalled it manually and did a fresh install but it continues to have this problem. whenever i click on a link or picutre or something and a smaller new window pops up my (ex. click on an image on newegg to look at a product) my firefox freezes every time and has to restart. i can't check my webmail anymore or anything. there's no error code or anything displayed it just says that firefox has stopped working and windows will have to close the program. any ideas?

by the way internet explorer works just fine, if that is even relevant.
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Old 02-04-2008, 05:19 PM   #2 (permalink)
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Default Re: firefox is having issues

Have you uninstalled it and removed the folders and everything left on your PC from Firefox? In the Program Files folder along with the App Data folder?
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Old 02-04-2008, 05:33 PM   #3 (permalink)
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Default Re: firefox is having issues

Quote:
Originally Posted by Makaveli213 View Post
Have you uninstalled it and removed the folders and everything left on your PC from Firefox? In the Program Files folder along with the App Data folder?
yes i have done that.
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Old 02-04-2008, 09:29 PM   #4 (permalink)
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Default Re: firefox is having issues

Could it be due to a extension you are installing?
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Old 02-04-2008, 09:38 PM   #5 (permalink)
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Default Re: firefox is having issues

i dont think so, i don't have any installed...
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Old 02-04-2008, 10:28 PM   #6 (permalink)
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Default Re: firefox is having issues

Have you tried to edit the options so that the things pop up in a new tab in the current window and not a new window?
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Old 02-17-2008, 01:58 PM   #7 (permalink)
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Default Re: firefox is having issues

still having sever problems with this. i can't even access my school e-mail which i really need to be able to do when im not at home. here's a picture that can maybe better explain the problem i am having...

what i did was i went to the first product i saw on bestbuy.com (doesn't matter what it is) and i clicked on it to view more images and everytime a little window pops up thats like a mini-browser that only has an address bar but no other options, firefox freezes and i am forced to close the program.

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Old 02-17-2008, 05:57 PM   #8 (permalink)
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Default Re: firefox is having issues

It is that pop up window which is crashing it. I dont know what else i can tell you. Contact Mozilla. They might know what is going on cause i was just there in my Firefox and it didnt crash...
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Old 02-17-2008, 06:33 PM   #9 (permalink)
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Default Re: firefox is having issues

alrighty, thanks for trying anyway. i will send mozilla a e-mail and see if they can help me out.
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Old 02-19-2008, 02:56 AM   #10 (permalink)
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Default Re: firefox is having issues

I use Firefox 3 Beta 3.0 works good for me, if you don't get anything back from Mozilla, I've been using the Beta since it came out and it works good for me I don't have any problems with it, much better than IE7 imo.
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