Hi there all. I'm new to this board as this is my first post.
I'm a network tech here at a company, small >100 clients, and I am dumb founded by this latest problem.
On one of our job sites (construction) we have an older Dell running Win2K along with Office 97. The client explained it to me like this.
1. He opened a file he opens every week (timesheetxxyyzz.xls) x= month y=day z=year
2. He then fills out his sheet appropriately and does File>Save As>Re-names File>Save.
3. He noticed it for the first time today that when he went back into 'My Documents' the file was not there.
I had him do Start>Search>'File Name' and it found it in 'My Documents'. (The same My Documents)
Next I had him try to re-save the file to the 'Desktop' and it worked perfectly. Dropped it into 'My Documents' and it was there.
Had him open it, 'Save As' another name and it saved fine, however again it was not in 'My Documents'
This is a very puzzling problem and was wondering if anyone else had this same experience?
Thanks in advance.
I'm a network tech here at a company, small >100 clients, and I am dumb founded by this latest problem.
On one of our job sites (construction) we have an older Dell running Win2K along with Office 97. The client explained it to me like this.
1. He opened a file he opens every week (timesheetxxyyzz.xls) x= month y=day z=year
2. He then fills out his sheet appropriately and does File>Save As>Re-names File>Save.
3. He noticed it for the first time today that when he went back into 'My Documents' the file was not there.
I had him do Start>Search>'File Name' and it found it in 'My Documents'. (The same My Documents)
Next I had him try to re-save the file to the 'Desktop' and it worked perfectly. Dropped it into 'My Documents' and it was there.
Had him open it, 'Save As' another name and it saved fine, however again it was not in 'My Documents'
This is a very puzzling problem and was wondering if anyone else had this same experience?
Thanks in advance.