Explorer error in Kernel32.dll - Techist - Tech Forum

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Old 09-15-2002, 08:36 AM   #1 (permalink)
Newb Techie
Join Date: Sep 2002
Posts: 2
Unhappy Explorer error in Kernel32.dll

Hi There

Im new to this & this is my 1st post, but was wondering if anyone could help me with an error I keep experiencing. Iam running WinME on a 1ghz/p3, 40gb, 128mb system. Just today everytime I startup and then go to play a song (using Sonique) I get this error:

Explorer has caused an error in Kernel32.dll
Explorer will now close
If you have anymore problems, please try restarting your computer

Then the system kind of crashes & some of the programs in the righthand shortcut menu (i.e the ones that comeup on startup) disapear. The ones that disapear are Volume control, Sonique, Memory Monitor, Popup Killer and also my Internet Connection icon. The only ones that remain, everytime are Nortons AV & Zonealarm Pro.

The only things I can think of that may have changed is that I have installed a couple of programs recently, Paltalk & Cool Edit Pro. Iam not sure wether these would effect things or not? I have virus checked & done some other checking of the system, with no results.

I have also searched through lots of tech websites & I dont seem to see the exact same error, alot of similar ones but I havent found the answer. Any suggestions on this problem would be very much appreciated.

Thanks - Buffy :-)


Date 09/16/2002 Time 00:09
EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 019f:bff666f7.
EAX=00000000 CS=019f EIP=bff666f7 EFLGS=00010212
EBX=00000000 SS=01a7 ESP=0244ffc4 EBP=02450094
ECX=024500ac DS=01a7 ESI=8175ab14 FS=3cff
EDX=024503f8 ES=01a7 EDI=02450130 GS=0000
Bytes at CS:EIP:
ff 75 fc 9d 57 8d bd 30 ff ff ff 6a 04 55 57 e8
Stack dump:

Buffy-Summers is offline  
Old 09-17-2002, 07:28 PM   #2 (permalink)
Monster Techie
Join Date: Mar 2002
Posts: 1,212

KERNEL32.DLL at 019f:bff666f7... That says it all. (j/k)
I think that it's Nortons AV. Remove it. You could try to install it later on.
Chopper is offline  
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