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Old 09-15-2006, 12:27 PM   #1 (permalink)
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Default Excel, This file is not in a recognizable format

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A customer has a 30 User Network of XP Pro PCs, fully updated with Winodws Updates
Yesterday 2 Users had the error "This file is not in a recognizable format" when attempting to open Excel documents but it was NOT all Excel documents, one User had the error on 2 files & one User on just one file, other Excel files these Users accessed were ok - I was unable to repair the files & the users had to restore from an earlier date
Today I've just had a call that another User has one file reporting the problem

Has anybody come across this ?
Does it sound Virus, Trojan etc ?

Any help would be appreciated, thanks
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Old 09-15-2006, 01:31 PM   #2 (permalink)
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It could be, the file could also be corrupted due to a bad hard drive, storage media, network, office applications, users doing dumb things....and many things.
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