ERROR message,when trying to initializa defrager - Techist - Tech Forum

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Old 08-01-2005, 08:08 PM   #1 (permalink)
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Default ERROR message,when trying to initializa defrager

this morning everything was ok
i downloade the latest update for diskeeper and when trying to install i got the error message: I HAVE WINXP/SP2
"ERROR 1402 could not open key. unknown drfg....CLSid
then i try to open the program from desktop and
this is the error message when i try to open/initializa diskeeper 9
MMC can not open the file C:\Programfiles\ExecutiveSoftware\Diskeeper\Diskee per.msc.
this may be because the file does not exist,is not an MMc console,or was created by a later version of MMC.this may also be because you do not have sufficient access rights to the file

any help please would be appreciated
thanks
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Old 08-01-2005, 11:39 PM   #2 (permalink)
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Are you on the administrator account? If not maybe the admin removed the program. If so try to uninstall and reinstall the software.
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Old 08-02-2005, 01:24 AM   #3 (permalink)
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i'm the admin..also i tried to uninstall bit i did not find it listed in add/remove section
any other ideas
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Old 08-02-2005, 10:55 AM   #4 (permalink)
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ok support e-mail me a new full version,,everything is ok now...thanks
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