Error message with Outlook/Symantec

[mitchk]

We have a user in our building getting an error in Outlook when she opens an e-mail reading the following:

The add-in “C:\Program Files\Symantec Antivirus\vpnsece3.dll” could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help Menu.

If anyone knows any way to correct this please share. We've been looking for fixes and have been unable to find one as of yet.

 

[KSoD]

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2004060116454248

Have you checked this out?

Before you begin: If you see NavNT in the error message instead of Symantec_Client_Security, or you are using Symantec AntiVirus 8.x or earlier, read the following document instead of this one: Error: "The add-in 'C:\Program Files\NavNT\vpmsece.dll' could not be installed or loaded . . ."

This problem is fixed in Symantec AntiVirus 10.0.2 and Symantec Client Security 3.0.2. For information about how to obtain the latest build of Symantec AntiVirus or Symantec Client Security, read Obtaining an upgrade or update for Symantec AntiVirus Corporate Edition or Symantec Client Security.