Remove this:
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_38.dll' missing
Then go thru this and post another log
Follow these instructions carefully
Download ALL 4 programs and update them as soon as they are installed, this is very important, except for Hijackthis!.
Ad Aware SE Personal Free
Spybot Search and Destroy Free
MAS Beta
HijackThis Free
Ewido
Follow these steps
Delete the prefetch folder C:\WINDOWS\Prefetch, this folder will come back on next reboot.
Delete all cookies and temporary internet files in the control panel.
Go to Start, run, type msconfig, go to startup, disable everything except your antivirus, click apply, dont reboot yet.
Download Msconfig Cleanup below
Msconfig Cleanup Free
Run Msconfig Cleanup after you unchecked the items you were told to uncheck and recheck, click "Select All", then click "Clean up Selected", then click "Quit".
Now run each spyware program 1 by 1. Running all 3 at the same time will slow most systems down.
When each program has finished scanning, remove everything.
For Microsoft Antispy, after it has finished scanning, some items will/might be on ignore, you will need to select remove unless the program is valid such as VNC Viewer, etc.
Now go to the recycle bin and delete everything that is in it.
When finished with the scans, reboot, and go into Safe Mode and run these scans again, remove everything they find, and then reboot back into Windows in normal mode. You dont need to run Hijackthis! yet.
Then run HiJackthis!
Save the log, copy and paste the log on www.techist.com
Do not attach the log, copy and paste always. This will make things go much faster.
When you have posted your second log and everything has been cleared, re-scan your system, check everything, then on the bottom right hand corner, click "Add Checked to Ignore List", click "Yes", and thats it. The next time you have a problem and you see an entry, this will be a lot faster to troubleshoot.
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_38.dll' missing
Then go thru this and post another log
Follow these instructions carefully
Download ALL 4 programs and update them as soon as they are installed, this is very important, except for Hijackthis!.
Ad Aware SE Personal Free
Spybot Search and Destroy Free
MAS Beta
HijackThis Free
Ewido
Follow these steps
Delete the prefetch folder C:\WINDOWS\Prefetch, this folder will come back on next reboot.
Delete all cookies and temporary internet files in the control panel.
Go to Start, run, type msconfig, go to startup, disable everything except your antivirus, click apply, dont reboot yet.
Download Msconfig Cleanup below
Msconfig Cleanup Free
Run Msconfig Cleanup after you unchecked the items you were told to uncheck and recheck, click "Select All", then click "Clean up Selected", then click "Quit".
Now run each spyware program 1 by 1. Running all 3 at the same time will slow most systems down.
When each program has finished scanning, remove everything.
For Microsoft Antispy, after it has finished scanning, some items will/might be on ignore, you will need to select remove unless the program is valid such as VNC Viewer, etc.
Now go to the recycle bin and delete everything that is in it.
When finished with the scans, reboot, and go into Safe Mode and run these scans again, remove everything they find, and then reboot back into Windows in normal mode. You dont need to run Hijackthis! yet.
Then run HiJackthis!
Save the log, copy and paste the log on www.techist.com
Do not attach the log, copy and paste always. This will make things go much faster.
When you have posted your second log and everything has been cleared, re-scan your system, check everything, then on the bottom right hand corner, click "Add Checked to Ignore List", click "Yes", and thats it. The next time you have a problem and you see an entry, this will be a lot faster to troubleshoot.
