DSL proprietary software question - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Software > Microsoft Windows and Software
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 10-13-2004, 02:29 AM   #1 (permalink)
Ultra Techie
 
Join Date: Sep 2004
Posts: 533
Default DSL proprietary software question

I have a friend that recently had me pop in a new hard disk for him. After it was installed he gave me a couple new games he bought that he asked me to install before I gave him the PC back. I installed the games and they ran great. When he got the PC home he installed his DSL software BEFORE even trying the games. He sent me an email and said when he launches any of the games they crash and lock the system, he has to reboot.

Can proprieatary DSL software do this? I actually don't know how it could keep his games from launching but I can't think of anything else. Figured I'd make a post, I hate to have him dump the computer off here again.
__________________

__________________
Q6600 @ 2.66
Gigabyte GA-P35-DS3L
4GB XMS2 Corsair Ram
Sound Blaster Audigy 2 ZS
Evga 275 GTX
500GB Seagate Sata 2 HDD
250GB Western SATA2 HDD
Corsair 850TX Power Supply
Cooler Master Centurion 5 case
Samsung 2693HM 26" LCD
Microsoft Keyboard
Logitech MX518 Mouse
Geek Squad 875VA Back-UP UPS
Windows XP SP3
Raphael Argus is offline  
Old 10-13-2004, 03:09 PM   #2 (permalink)
Ultra Techie
 
Join Date: Sep 2004
Posts: 533
Default

No ideas? I use a router so I don't need to run any proprietary software for my DSL, and help would be appreciated.
__________________

__________________
Q6600 @ 2.66
Gigabyte GA-P35-DS3L
4GB XMS2 Corsair Ram
Sound Blaster Audigy 2 ZS
Evga 275 GTX
500GB Seagate Sata 2 HDD
250GB Western SATA2 HDD
Corsair 850TX Power Supply
Cooler Master Centurion 5 case
Samsung 2693HM 26" LCD
Microsoft Keyboard
Logitech MX518 Mouse
Geek Squad 875VA Back-UP UPS
Windows XP SP3
Raphael Argus is offline  
Old 10-13-2004, 03:21 PM   #3 (permalink)
Master Techie
 
Join Date: Oct 2003
Posts: 2,258
Default

Does your friend also use a router? or just a direct? best option here would be to replicate the problem either at your home, or recreate your environment at his place. That would isolate where the problem exists.
I don't think that the DSL stuff would cause this.
Inaris is offline  
Old 10-13-2004, 09:52 PM   #4 (permalink)
Monster Techie
 
brinks's Avatar
 
Join Date: Sep 2004
Location: Canada
Posts: 1,144
Default

Try to remove the DSL software and then try the games. If he has been on line, he might have caught a virus or something?
brinks is offline  
Old 10-14-2004, 01:18 AM   #5 (permalink)
Wizard Techie
 
Join Date: Jul 2003
Posts: 3,937
Default

DSL doesn't require software unless you have a DSL modem card installed on the pc. The software you installed for his DSL was probably just a program to setup the connection. It's probably something else causing it
ekÆsine is offline  
Old 10-14-2004, 01:53 AM   #6 (permalink)
Ultra Techie
 
Join Date: Sep 2004
Posts: 533
Default

Looks like my friend messed up. He used the software CD that was needed for Windows 2000 and 98. Since he is running XP he didn't need any software. So his software was locking up his applications, all of them, not just games. I told him to call his DSL company and they had him uninstall the software and walked him through a quick setup in XP. I think my buddy feels like an idiot, but everyone makes mistakes. The fact that he wasn't turning his DSL modem on when he tried to connect is ALMOST unforgivable though
__________________

__________________
Q6600 @ 2.66
Gigabyte GA-P35-DS3L
4GB XMS2 Corsair Ram
Sound Blaster Audigy 2 ZS
Evga 275 GTX
500GB Seagate Sata 2 HDD
250GB Western SATA2 HDD
Corsair 850TX Power Supply
Cooler Master Centurion 5 case
Samsung 2693HM 26" LCD
Microsoft Keyboard
Logitech MX518 Mouse
Geek Squad 875VA Back-UP UPS
Windows XP SP3
Raphael Argus is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:02 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.