Difficulty to sign in msn

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ck84

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Recently I have the difficulty to sign in my msn.... when i troubleshoot it , it says that my gateway appears to be offline.... But I still can surfing net... what is the problem ?
 
Do you have a router or software firewall?

Generally, in a case where one internet-based program is working while one is not is related to opened and closed ports.

Ports are different 'doors' to the internet and each program has a different port that it uses.

If you have a software firewall, make sure that MSN is setup so that it can act as a server and client to the internet. The same pretty much goes for a router, except routers seem to auto-detect such things.
 
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