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Old 03-24-2008, 05:33 PM   #1 (permalink)
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Default Diagnosing Vista BSOD's

Ive attached all the dumps and WinDbg logs of each dump, in case I missed something, or in case someone wouldnt mind taking another look (the extension is .zip, but the files are actually .rar's, since WinRAR wouldnt let me split .zip's - no matter, WinRAR doesnt care what the extension is - if youre using another archive program, simply rename back to .rar)

Long story short, some point to memory corruption, some are inconclusive, and some point to a driver (Ive updated both my video drivers and network drivers to their newest versions). Im currently running Memtest86+ on the lappy, couple hours in and no errors yet.

If you have any more ideas, or things I should be trying, please let me know!
Attached Files
File Type: zip minidumps.part01.zip (97.7 KB, 11 views)
File Type: zip minidumps.part02.zip (70.3 KB, 8 views)
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Old 03-24-2008, 05:52 PM   #2 (permalink)
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Default Re: Diagnosing Vista BSOD's

Are the BSODS referencing a specific driver or are they all over the map? With Memtest not yet producing any errors I'm starting to think this would be a hard drive issue. I see a few instances of accessing various drivers that cause a minidump, can't access pagefile, etc. I think you should run a full disk check on your main hard drive once Memtest is done. You can use the Windows one and/or the free version of Disk Checker. I usually use both since you can run one during the day and the other over night. Disk Checker seems to be faster and provides more info. That's just my preference---you can, of course, use whatever drive checking software you like.

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Old 03-24-2008, 05:58 PM   #3 (permalink)
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Default Re: Diagnosing Vista BSOD's

it looks like a driver issue, or a malware issue. try booting in safe mode and remove the drivers. then reinstall in safe mode.
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Old 03-24-2008, 06:24 PM   #4 (permalink)
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Default Re: Diagnosing Vista BSOD's

One or two dumps referenced dxgkrnl or something like that (the DirectX graphics Kernel) so I updated my video drivers to the lastest ones. One dump referenced my wireless drivers, so I updated them. Another dump referenced ntkrpamp.exe. Some say "IMAGE_NAME: memory_corruption" and one literally says inconclusive. Basically theyre all over the board (but I havent seen any specific driver ones lately).

Ill give that Disk Checker thing a go - Ive always used chkdsk and found it to not be that helpful. After that, Ill do a virus & spyware scan. If nothing shows up, itll be time to remove drivers. While Im on that topic, is there a tool that will go around and remove all traces of my old drivers, so I can get them all from scratch again? Simply uninstalling the drivers usually leaves the driver files intact, so it will just reinstall them again, correct?

Keep 'em comin' guys!
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Old 03-24-2008, 06:56 PM   #5 (permalink)
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Default Re: Diagnosing Vista BSOD's

here's to clean old drivers. Driver Cleaner Professional download from Guru3D.com

and maybe this. http://download.microsoft.com/downlo...bd/msicuu2.exe

i did see the dxgkrnl and dwm.exe and explorer.exe and lsass.exe which make me think the video card driver. i had this issue once before with my 8800. and make sure you run it as an admin.
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Old 03-24-2008, 07:26 PM   #6 (permalink)
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Default

Ive used Driver Cleaner before, but doesnt it just remove certain drivers? Im more looking for something like "find drivers\*.* and remove them" kinda thing.

Disk Checker finished with 0 errors. Time to do a spybot, adaware, and avg scan.

AVG, Ad-Aware, and Spybot all came back clean. Time to start removing drivers.
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Old 03-24-2008, 10:27 PM   #7 (permalink)
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Default Re: Diagnosing Vista BSOD's

You sure it's just not easier to wipe and reinstall Windows again at this point? This could be a needle in a hay stack situation by now.
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Old 03-24-2008, 10:38 PM   #8 (permalink)
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Default Re: Diagnosing Vista BSOD's

Thats the other option. The only thing with that is now I have to go through and set up all the finger prints again for each user, back up all the data, etc etc. Removing & reinstalling drivers is kind of a one-user-affects-them-all kinda thing. But hey, Im being paid by the company to work on it, so if I do this for a few hours and it doesnt work, no big deal
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