orlimar105
Solid State Member
- Messages
- 8
I have two problems with Windows XP that is running on my laptop. I think they are related, only because they both occurred at the same time.
Firstly, the system takes an eternity to load. The hard drive seems to be working overtime, sometimes sounding as if it is in a loop of sorts. Opening folders takes forever as well, and there is a general slowdown in all programmes in loading up and shutting down.
Secondly, I am unable to locate certain Word and JPEG files located in the "My Documents" folder. Double-clicking the sub-folders in which they are contained creates a "C:\ is not formatted. Do you wish to format?" message. Weird, because I only one unpartitioned C:\ in which my Windows XP resides. When I try and open the same folder through DOS, it gives me the "Files Corrupt (Cyclic Redundancy Error)" message.
I was unable to do a system restore (i.e. back to an earlier date). I think some system files may be corrupt. Occassionally I get the "blue screen" as well.
I have run a virus check (Norton), and all is clear.
I am tempted to do a total overhaul of the operating system (i.e. reformat), but would like to save the data first.
1. Can anyone suggest how I might go about recovering the data?
2. If I try and reinstall Windows XP (on top of the existing installation), it warns me that the installation "MAY" delete all data in the "My Documents" file. Does it or does it not?
3. Any other suggestions? I am struggling to think how these two problems are linked. Virus?
Thanks in advance.
Firstly, the system takes an eternity to load. The hard drive seems to be working overtime, sometimes sounding as if it is in a loop of sorts. Opening folders takes forever as well, and there is a general slowdown in all programmes in loading up and shutting down.
Secondly, I am unable to locate certain Word and JPEG files located in the "My Documents" folder. Double-clicking the sub-folders in which they are contained creates a "C:\ is not formatted. Do you wish to format?" message. Weird, because I only one unpartitioned C:\ in which my Windows XP resides. When I try and open the same folder through DOS, it gives me the "Files Corrupt (Cyclic Redundancy Error)" message.
I was unable to do a system restore (i.e. back to an earlier date). I think some system files may be corrupt. Occassionally I get the "blue screen" as well.
I have run a virus check (Norton), and all is clear.
I am tempted to do a total overhaul of the operating system (i.e. reformat), but would like to save the data first.
1. Can anyone suggest how I might go about recovering the data?
2. If I try and reinstall Windows XP (on top of the existing installation), it warns me that the installation "MAY" delete all data in the "My Documents" file. Does it or does it not?
3. Any other suggestions? I am struggling to think how these two problems are linked. Virus?
Thanks in advance.