Connecting to another computer

[jbreth]

I don't know if this the right area of the forum to post this but I figured I would try. I have a buddy at work that is having troubles with his computer and wants me to try and fix it. The only problem is he lives 79 miles from me and I really don't have time to go down there right now. Is there a way with windows XP to remotely connect to his computer to troubleshoot it from my house? Or maybe something that I can download or buy? Any help would be greatly appreciated.
Thanks

 

[Ewc1307]

Try Remote Desktop Connection (it comes with Windows) or 3rd Party apps include:

VNC
PC Anywhere

 

[carnageX]

Like Bugg said, Remote Desktop will work, or a thirdparty app such as VNC are gonna be your best bets.

 

[jbreth]

Ok I have remote desktop, I will try it. Do I connect by IP addy?

 

[superdave1984]

Yes Remote Desktop uses IP. He has to enable it on his end and check the box to allow incoming remotes. If either of you is behind a router you will need to use a VPN first or go with PC Anywhere or something.