computer wont start up?????

[Liam amd.64]

my bro's computer is not working, he did a system restore because his frames ps werent very good on counter ss, and it began to do it, turned off and didnt restart, when turns it on it begins to start up then says something like windows did not start up successfuly, and gives me the options to start in safe, run with last known best settings or start windows normally, it turns on in safe mode but wont do anything in sytem restore, when in runs in normal or best known settings it just has a blank screen and restarts,what has he done and what do we do? thanks for any help??????

 

[jcortes]

you can just preform a repair using the windows xp cd.

 

[Liam amd.64]

it was media centre he got with his computer tho, sorry i didnt say???

 

[jcortes]

eather way do you have the cd you can preform a repair

 

[Liam amd.64]

didnt get a cd with the computer!

 

[jcortes]

you can call the manufacturer of the computer and see if they can give you one.

 

[Liam amd.64]

acer, i have got a copy of windows xp disc, i didnt get it with this computer tho!?

 

[jcortes]

is it the media center cd?

 

[jcortes]

also press f8 at boot go get into advanced booting options and click enable boot logging then view the Ntbtlog.txt in the windows root folder to see if any drivers are failing it will usually be the last entry.

 

[Liam amd.64]

if it was one of the drivers would i reinstall the drivers for it in safe mode and then would it run?