Computer Stalls when playing a game

[Damo Mackerel]

Hello Everybody, when I try to play a Game my computer stalls, literally a few seconds into the game. Please see the message below. I'm not a tech head so I'm completely in the dark here. Any help or suggestions greatly appreciated. Thanks!

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: THIEF2.EXE
Application Version: 1.9.0.0
Application Timestamp: 31313931
Hang Signature: cd2a
Hang Type: 2049
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 6153
Additional Hang Signature 1: 788bd8b883399b4f22e9e90793fd2d7c
Additional Hang Signature 2: 2ec9
Additional Hang Signature 3: b967152698dd4cf077d899e610c1a85a
Additional Hang Signature 4: e6f2
Additional Hang Signature 5: 1febfe04e563c3eb609179bd410679bf
Additional Hang Signature 6: dc28
Additional Hang Signature 7: 9eb4ca1415f280b2555b5ef389d79fb7

 

[KSoD]

THIEF2.EXE

That is what is freezing. Are yo uplaying Thief 2? Cause if so then the game is what is freezing up on you. What OS you running, have you got all the updates for hte game and system and have you checked temps, spyware and viruses?

 

[Ste]

Not mention cut down on your processes and make sure none of them are malicious.

 

[Damo Mackerel]

Hi Mak213, Thanks for your response. The OS is Windows Vista Home Premium (6.0). I've also got DirectX 10. I have Norton Internet security and I carried out a scan with that and it came back fine. How can I check temps and spyware?

Hi Ste, Sorry for being dumb but how do I check processes and make sure they are not malicous?

Hi Folks, actually my computer doesn't stall it's the game that stalls/freezes. Sorry for the confusion.

Regards,

Damo

 

[KSoD]

Get SP1 for Vista. Make sure you have the rest of the updates. What are your system specs? After googling it seems that the game is jsut fine running under Vista. This issue is isolated to you.

 

[Damo Mackerel]

Here's the system info. I'm sure I have sp1 for Vista already.

Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6001)
Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell XPS420
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A06
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 3326MB RAM
Page File: 1317MB used, 5541MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GT
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_063010DE&REV_A2
Display Memory: 1901 MB
Dedicated Memory: 495 MB
Shared Memory: 1406 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.7500 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 5/23/2008 08:37:48, 5537792 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4554-11CF-226E-3B2602C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0614
SubSys ID: 0x063010DE
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A

 

[KSoD]

Google for DirectX Aug 2008. Install that and see what happens. The reason why i said install SP1 is cause you said you had Home Premium 6.0 but didnt include the build number. (6001)

So i didnt think you had it.

 

[Damo Mackerel]

Hi Mak213, I installed the DirectX Aug 2008 and unfortunately I'm having the same problem. When I do a run command with DxDiag, the system information tells me I am using DirectX 10. Does this sound right to you? should I have a different version after the install? Thanks for your help on this one.

Regards,

Damo