Compaq Support info box pops up when playing guildwars?

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Aj53

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I have a feeling this is a software related problem, I know its not Guildwars but whenever I play Guildwars I'll be playing and all of a sudden a white box, random in shape (you know how you can pull the boxes to increase width - height from corner) will minimize my game and than nothing happens, I will than enlarge GW again and keep playing till it pops up (when it pops up is totally random as far as I can tell) I think it might be because my computer was originally a Compaq but I upgraded everything but the HD when I rebuilt, I think there are still some files in there somehow and this keeps popping up! If anyone can tell me how I could disable or even better remove this that'd rock! TY :D
 
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