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Old 01-22-2007, 12:55 PM   #1 (permalink)
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I have a 8-month old pc "Touch" that just had repair, new hardrive I assume since I had to reload everything when I got it back. I have to send it to another city by courier and that is why I am not simply taking it back to them and asking them so I hope someone here has the magic answer for me.

At a cold boot it now will not load Windows XP UNTIL I unplug the keyboard. The fan just makes a lugging noise (up and down) and the 3 lights blink above the number pad on the keyboard. The second I unplug the keyboard from the round port in the back of my computer Windows XP loads. What should I do???
1. Try a new keyboard?
2. Get an adapter so I can go from round port connection n my keyboard cord to usb plug so I can plug into a usb port in the back of my computer.

Any other thoughts.

PS: I'm a newbie when it comes to this hardware/running stuff despite the fact I've been a secretary and used a computer since l975. Detailed (simple as they may seem) would be greatly appreciated. Thanks all.

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Old 01-22-2007, 01:38 PM   #2 (permalink)
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try a new keyboard, as weird and funny as it may sound i have actually had a mouse stop a computer from going through the POST screen and booting into windows. i found out it was the mouse causing it after i accidentally left it out during boot and the pc loaded, put a new mouse in it and it ran fine, strange but it worked. so try that first and tell us what happens.

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Old 01-23-2007, 02:18 AM   #3 (permalink)
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Old 01-23-2007, 04:53 AM   #4 (permalink)
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the fan speeds changing and the lights would make me think its power supply but then the keyboard thing?? pretty unusual

P.S i doubt you got a new hard drive they probablyjust formatted it and sent it back if they are crap, most places do these days but i could be wrong if the fault was on your hard drive in the first place. what was the original reason it got sent away?
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Old 01-23-2007, 04:22 PM   #5 (permalink)
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Today's Status: I took a new keyboard home from work and was going to try it and somehow, while just sitting off at home all day, I could get NO POWER, notta. Good power from wall, surge protector, etc. It's gotta be my power box!!! Anyways, I packed it up in the box and it gets couriered back down to the big city for repair. Since this is the 3rd visit in 45 days I told them to replace it if it is a lemon. Thank god for 3 years warranties as this computer is only 8 months old. :-) Thanks for your advice guys.
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