Cisco VPN Host entry disppears - Techist - Tech Forum

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Old 07-24-2007, 11:04 AM   #1 (permalink)
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Default Cisco VPN Host entry disppears

we are using Cisco VPN for laptop users who travel along with Sprint Broadband wireless card.
The users are on Win XP sp2.
when users are on the road, they use sprint bb card to connect to internet, and then to cisco vpn. sometimes the sprint card loses the singal in rural areas, therefore, the cisco vpn connection fails. when the sprint card picks up a signal again, users try to authenticate to cisco vpn, but only to be asked to enter password again. no error message pops up.

after trying this for about 3times, the laptop itself shuts off and reboots. when laptop is rebooted and sprint bb card connects, in cisco vpn setting has blank host information. the only thing remain is the entry name.

has anyone seen this happened?
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