CD/DVD Drive not recognizing cds or dvds - Techist - Tech Forum

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Old 03-29-2006, 08:42 AM   #1 (permalink)
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Question CD/DVD Drive not recognizing cds or dvds

Someone, please advise!!!

I have a SONY CD/DVD burner drive and my system (Windows XP) is indicating that the drive is working properly, but it is not acknowledging or reading any disks that I put in the drive. It has the lastest drivers and everything is enabled, including the drive in the BIOS settings.

What could be wrong??

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Old 03-29-2006, 09:16 AM   #2 (permalink)
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do the cds/dvds work in another pc?

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Old 03-29-2006, 09:21 AM   #3 (permalink)
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if you go to my computer, can you see the drive?
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Old 03-29-2006, 11:51 AM   #4 (permalink)
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Open device Manager. Find the drive in the tree. Open it's properties. Click on the Details tab. Click the drop down, and select Device Upper Filters, Device lower filters, Class Upper filters and Class Lower filters. Post what you find in each one.
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Old 03-29-2006, 12:32 PM   #5 (permalink)
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I will do this as soon as I get home, as I am at work now. I've never noticed the options you mentioned in the device manager before. I have Windows XP professional and when I click on the drive's properties, it indicates that the drive is working properly. I will do as you say and if these options are available, I will post what I see and we will go from there. Thank you.
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Old 03-29-2006, 01:13 PM   #6 (permalink)
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if not sometimes it helps by updating the CD drives drivers with a firmware update
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Old 03-29-2006, 01:28 PM   #7 (permalink)
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your using the standard microsoft ide driver or the nvidia one?
try this goto start-->run--sysdm.cpl-->hardware-->device manager expand "ide ata/atapi controllers" and right click each ide channel and click "uninstall" restart when done , if it wont do the trick then try this , the drive itself might be faulty the best ways to tell is to test it on another pc or setting the bios to boot from cd and puting a bootable cd in, the windows cd for example , i dont agree on the firmware ^ if it doesnt read anything the firmware got nothin to do with it
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Old 03-29-2006, 01:33 PM   #8 (permalink)
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Ok, thanks. I will try this as soon as I get home. I believe I am using the standard IDE driver. As far as the drive, this is a brand new drive that I replaced, thinking that something was wrong with the old, but obviously the problem is not with the actual drive. I'll let you know the results.


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