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Old 05-28-2008, 04:59 PM   #1 (permalink)
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Question CD drive doesn't recognize data on CDs

I have a computer at my work that is having some issues with its CD drive. Whenever I put a CD in the drive, it spins like it is reading it, but then never does autorun. Also, if I go into My Computer and double click on the drive, it enters the CD in explorer and shows a blank screen, like what would happen if you put in a blank CD-R. I also tried this with an external CD drive and another internal drive with a different IDE cable and power cord and experienced the same issues. I also obviously tried multiple CDs that work on other computers. The problem seems to be with Windows XP only because the system can boot from CD fine. I have also attempted to re-install all the original drivers. Does anyone have any ideas for what to do besides re-install XP?

Thanks,
Chris
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Old 05-28-2008, 05:05 PM   #2 (permalink)
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Default Re: CD drive doesn't recognize data on CDs

Sounds to me like the OS it's self is knackered try a repair install.
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Old 05-28-2008, 05:32 PM   #3 (permalink)
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Default Re: CD drive doesn't recognize data on CDs

Could also be a driver realted issue. Go into the Device Manager and remoe the drive. Restart and have Windows install the device again.
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Old 05-29-2008, 09:06 AM   #4 (permalink)
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Default Re: CD drive doesn't recognize data on CDs

I tried removing them from the device manager and restarting it last night but that didn't do anything. Then I let a repair run overnight. Everything went okay, but I am still experiencing the same problem (which doesn't make any sense.) If the problem is clearly isolated to windows, why wouldn't a repair overwrite all the files and fix the problem?
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Old 05-29-2008, 09:18 AM   #5 (permalink)
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Default Re: CD drive doesn't recognize data on CDs

Becuase the drive is faulty. Not Windows.
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Old 05-29-2008, 09:19 AM   #6 (permalink)
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Default Re: CD drive doesn't recognize data on CDs

That's the thing, I also tried to use another drive (with seperate cables) and an external USB drive and I am experiencing the same problems.
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Old 05-29-2008, 10:28 AM   #7 (permalink)
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Default Re: CD drive doesn't recognize data on CDs

Then it is neither the drive or the OS. But the connection on the mother board that is faulty.
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Old 05-29-2008, 10:56 AM   #8 (permalink)
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Default Re: CD drive doesn't recognize data on CDs

What on the motherboard could prevent both a drive connected with and IDE cable and one connected through USB from functioning?
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Old 05-29-2008, 01:01 PM   #9 (permalink)
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Default Re: CD drive doesn't recognize data on CDs

Chipset drivers.
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