Can't open .htm attachemt

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superdave1984

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One of our doctors gets an email every week (Yahoo mail) with his schedule on it. He opens the attachment which is an htm file. But it opens to just html code. Not what it is supposed to be. He's running Win 7. I tried opening it with everything I could think of. Word, notepad, IE, Firefox, etc. Gibberish. However, he can go to his email on our XP machines and the attachment opens correctly. His browser is Firefox and he has Open Office as well as Word installed on his laptop. I am certain this is an easy fix, but I am not on top of my game lately. Been sick for a month.
 
I saw a semi-similar issue at work the other day. User couldn't open HTML links in outlook. When you'd click on it you would just get some random error when it tried opening IE. User was on IE8 and alone IE worked fine. THe registry that told outlook how to open the HTML link was corrupt - copied it over from a working computer and that fixed it. NOt sure if that will help you or not...
 
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