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Old 09-28-2003, 10:59 PM   #1 (permalink)
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Default can't download e-mail after outlook upgrade...

Having problems downloading e-mail after upgrade from outlook 2000- outlook 2002. I can send them fine. I can connect to the net fine. I just can't receive them even though the send/receive status says it is complete.

The test settings button says that everything is fine in the accounts section too.
Puzzled.....
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Old 09-28-2003, 11:26 PM   #2 (permalink)
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Default Re: can't download e-mail after outlook upgrade...

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Originally posted by muradtalukdar
Having problems downloading e-mail after upgrade from outlook 2000- outlook 2002. I can send them fine. I can connect to the net fine. I just can't receive them even though the send/receive status says it is complete.

The test settings button says that everything is fine in the accounts section too.
Puzzled.....
Have you tried deleting and recreating the account?
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Old 09-29-2003, 12:04 AM   #3 (permalink)
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yep--do you reckon I need to close down outlook in between delteing and recreating?
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Old 09-29-2003, 12:30 AM   #4 (permalink)
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No, but you might want to check your settings and make sure your incoming mail POP3 is using port 110.

That same place where you test the account is a option named "More Settings" go to the advanced tab there and incoming should be 110, outgoing smtp should be 25
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Old 09-29-2003, 02:41 AM   #5 (permalink)
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It's okay thanks mate--worked out that the mail server we have in the states has been forwarding everything onto her bigpond web account and deleting everything as it goes. I just recreated her other bigpond account and hey presto! thanks for the help...
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Old 09-29-2003, 02:54 AM   #6 (permalink)
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The upgrade hosed the profile and then deleted every other account but the default...gotta love those windoze upgrades....sigh...
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Old 09-29-2003, 06:05 AM   #7 (permalink)
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............... did u re- installed the outlook again ???....................
if not ........... then re-install outlook and..................
check it after re-starting ur pc.
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Old 09-29-2003, 07:30 PM   #8 (permalink)
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it's working now so I'm loathe to monkey around--if it ain't broke etc...cheers!
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