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Old 08-07-2006, 12:31 AM   #1 (permalink)
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i just built my first system and it works awsome, except that i cant connect to the internet. my modem is fine.(i have tested it on other computers.) the motherboard knows its connected because when i connect it, a light goes on, on the modem. so modem and mobo are good. i even got a network card, same results.

so im pretty sure its a software problem. ive reinstalled windows. i took down the firewall. still nothing.

ive had people tell me that i need to register my mac address with my isp. i called them and the moron on the other line had no idea what i was talking about. im at my wits end and almost regretting not just buying a prebuilt pc. please help!
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Old 08-07-2006, 12:32 AM   #2 (permalink)
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some companies do need the mac addy as mine does. Are you using cable or dial?
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Old 08-07-2006, 12:37 AM   #3 (permalink)
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is your computer talking to your modem? When you type in IPCONFIG /ALL what do you get for IP Address, DNS Address, and Default Gateway?
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Old 08-07-2006, 01:03 AM   #4 (permalink)
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first off thank you both so much for replying so quick. ok now for the questions. i am on dsl. when i type in the commands, my address is 172.16.1.33, my dns address is 172.16.0.1 and the default gateway is 172.16.0.1 thanks
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Old 08-07-2006, 01:11 AM   #5 (permalink)
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ok that sounds like its talking to the modem ok...all looks good there. What happens when you try to connect to the internet? Just bombs out?
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Old 08-07-2006, 01:11 AM   #6 (permalink)
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if you ping google or something does it work?
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Old 08-07-2006, 01:16 AM   #7 (permalink)
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if you ping google or something does it work?
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Old 08-07-2006, 01:19 AM   #8 (permalink)
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well i have three lights on my modem: power, broadband, and local network. the power always turns on(duh) and the local network turns on when i plug in my computer. but the broadlband never goes green. it stays blank then eventually turns red indicating no connection. so when i try to get on ie,(because i cant connect to download ffyet) it just gives me the no connection page.

as for the the ping question, can u give me instuctions how to do that? im not very good in dos.
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Old 08-07-2006, 01:34 AM   #9 (permalink)
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nvm the ping im asuming this is a 2wire sbc router? you need 2 go to your router setup and configure it.
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Old 08-07-2006, 01:38 AM   #10 (permalink)
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yes it is a 2wire. your good how do i config it? im really a newb to setup.
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