Can't access the internet

[Tshimega]

Hi...

Yesterday I found that my computer has been infected with spy and ad softwares. It was so slow and I decided to free some space by deleting programs using the "Add/Remove Programs" icon in the control panel. There were also a like 10 programs with the name "Windows 2000 Hotfix KB825119" of which I deleted. I dont know how they got there but I guess they were maybe installed by my little brothers. Now the problem is when I click on the internet Icon it does open but when I specify an address like "www.yahoo.com"...I get the result on the address bar like ...."
C:\Documents and Settings\Administrator\Desktop\www.yahoo.com" and on the screen it says "The page cannot be displayed" but when I open an msword document and type a location the click on it, it does open...Please help...I think i might have deleted some importaant files...

Thanks

Tshimega...South Arica

 

[U-Toast]

u deleted the hotfixes... those are windows updates, dont delete them..

 

[U-Toast]

do a system restore to when they were not deleted, and as of the spyware, use spybot search and destroy and adaware
www.download.com u can get them there

 

[U-Toast]

and no crossposting in these forums

try pinging a website also, go in start-run-cmd
and type ping www.google.com
and c if u get a response

also what are the systems specs, what connection and all?

 

[killians45]

just so you know system restore wont restore the other uninstalled programs that are not apart of the XP system files, like say a text doc that you types up. itll help with the hotfixes, but not the other programs unless they are system file updates.

 

[Tshimega]

I am using windows 2000 Pro. Is t possible to do a sysem restore on it?

 

[killians45]

yeah, just goto start, programs, accessories, system tools and backup... but you have to have a back up made.