Cannot uninstall Norton Antivirus? - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Software > Microsoft Windows and Software
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 08-31-2005, 01:46 AM   #1 (permalink)
Ultra Techie
 
Join Date: Sep 2004
Posts: 533
Default Cannot uninstall Norton Antivirus?

Hey all, recently switched antivirus programs but I can't uninstall Norton AV. It does not give me an option under the start menu, and when I go to add/remove programs in control panel it won't let me do it either. Any other ways to get rid of it? Or are there any good freeware programs I could use to fully uninstall it?

Thanks in advance!
__________________

__________________
Q6600 @ 2.66
Gigabyte GA-P35-DS3L
4GB XMS2 Corsair Ram
Sound Blaster Audigy 2 ZS
Evga 275 GTX
500GB Seagate Sata 2 HDD
250GB Western SATA2 HDD
Corsair 850TX Power Supply
Cooler Master Centurion 5 case
Samsung 2693HM 26" LCD
Microsoft Keyboard
Logitech MX518 Mouse
Geek Squad 875VA Back-UP UPS
Windows XP SP3
Raphael Argus is offline  
Old 08-31-2005, 02:29 AM   #2 (permalink)
Chillin Techie
 
Join Date: Nov 2004
Location: USA
Posts: 11,861
Default

norton sometime like to take system files with it, when you uninstall so be careful.

try using the cd to uninstall. it the same way as a install, except if norton is already installed an uninstall option comes up
__________________

__________________
The Ultimate Hard Drive Utility PowerMax 4.23. (It now has the ability to clean a Boot Sector virus on the quick erase option.)
The best browser Netscape 8
Have you accidently delete something? Look here (trial. the better one) and here(free)
EricB is offline  
Old 08-31-2005, 02:51 AM   #3 (permalink)
Ultra Techie
 
Join Date: Sep 2004
Posts: 533
Default

Popped in CD: I get this message when selecting uninstall;

We have detected a newer version of Norton Antivirus and it needs to be removed in order to install this version. To do so click add/remove program link below.

Launch Add/Remove Program: (Hyperlink)

Option to click OK

This is the same thing that pops up under add/remove programs. Clicking OK exits, clicking the hyper link takes me to add/remove and does nothing, just repeats above message. I am SO not liking Norton anymore. I purchased the 2005 version, running 2004, I couldn't even get 2005 to install. I thought I might have had a virus or worm that prevented AV software from installing, but I installed and ran both AVG and Avast to try them and they worked fine. Please tell me I don't have to reformat. Grrr.

A note, no other version of Norton has ever been installed on this system, period. I don't get the above message at all..
__________________
Q6600 @ 2.66
Gigabyte GA-P35-DS3L
4GB XMS2 Corsair Ram
Sound Blaster Audigy 2 ZS
Evga 275 GTX
500GB Seagate Sata 2 HDD
250GB Western SATA2 HDD
Corsair 850TX Power Supply
Cooler Master Centurion 5 case
Samsung 2693HM 26" LCD
Microsoft Keyboard
Logitech MX518 Mouse
Geek Squad 875VA Back-UP UPS
Windows XP SP3
Raphael Argus is offline  
Old 08-31-2005, 09:00 AM   #4 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

You need to go into the program files folder and delete the folders in there. You might get an error message when trying to delete some, just move on to the next one, then go back to and if you still cant delete it, rename it to whatever, reboot and you should be able to delete the rest of the files, reboot, download ccleaner and then try to install norton
__________________
Osiris is offline  
Old 08-31-2005, 09:44 AM   #5 (permalink)
Ultra Techie
 
Join Date: Jul 2005
Posts: 813
Default

Check your task manager also, there are surely Norton processess running in the backround that may be preventing you from being able to uninstall.
__________________
Associates Degree in IS

A+ Certified

Studying for Network+
BASSMASTER is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 04:54 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.