cannot run trendmicro

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hbhakta

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im trying to rid my friends comp of viruses and spyware/adware. he has mcafee, but for some reason, mcafee wont start up. it has some error. so i was going to use trendmicro, but after i click "yes" to install the stuff from trendmicro to do the online scan, IE closes.
 
hbhakta said:
im trying to rid my friends comp of viruses and spyware/adware. he has mcafee, but for some reason, mcafee wont start up. it has some error. so i was going to use trendmicro, but after i click "yes" to install the stuff from trendmicro to do the online scan, IE closes.

Try mcafee in safe mode
 
check your secuerity levels in IE - Perhpas try bumping them down a bit. If you have any kind of popup blocker, disable it, and disable any firewall / internet filtering programs.
 
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