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Old 07-13-2005, 07:49 PM   #1 (permalink)
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Default cannot log in, help!

my wife has an issue where her computer just randomly stopped working.

when i power it on, it will appear to be booting properly, and once i get to the "Welcome" screen in Windows XP home edition, it does not show her 2 accounts that are loaded in Windows. it simply says "welcome" and that's it. so i tried to boot into safe mode, and it does the same thing. if i press CTRL + ALT + DEL twice it will come up with a log in box, with her full name for the username field, and then an empty password space. i have tried all kinds of passwords, and cannot get into her computer.

help! we are trying to avoid reformatting the hard drive!

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Old 07-13-2005, 07:53 PM   #2 (permalink)
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did yall set an admin password?, if so try putting Administrator(sp?) and typing in the password ...

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Old 07-13-2005, 07:53 PM   #3 (permalink)
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They could be many things that happened. Did you use a firewall when on the internet, were your virus definations up to date. It kinda sounds like your computer was hacked and they changed/made passwords for the account. You could always look in some other forums they do have some that talk about restoring passwords. They might help
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Old 07-13-2005, 07:54 PM   #4 (permalink)
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me and log in problems have never actually met ... so im not sure what ur dealing with ... thats just what id try
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Old 07-13-2005, 08:01 PM   #5 (permalink)
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