cannot log in, help!
my wife has an issue where her computer just randomly stopped working.
when i power it on, it will appear to be booting properly, and once i get to the "Welcome" screen in Windows XP home edition, it does not show her 2 accounts that are loaded in Windows. it simply says "welcome" and that's it. so i tried to boot into safe mode, and it does the same thing. if i press CTRL + ALT + DEL twice it will come up with a log in box, with her full name for the username field, and then an empty password space. i have tried all kinds of passwords, and cannot get into her computer.
help! we are trying to avoid reformatting the hard drive!