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Old 03-23-2005, 01:38 PM   #1 (permalink)
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Default Cannot install XP Pro on laptops- Get Krnl386 error

I have installed WinXP Pro on my PC.

I now want to install it onto my two laptops, one is a Toshiba Satellite and the other is a Dell Lattitude.

Both of them meet hardware requirments.
Both of them give me the same error message after popping the WinXP Pro CD in CDROM:

Quote:
SETUP cased a invalid page fault in module KRNL386.EXE at 0002:00007bf8.

Can anyone tell me how to get around this problem?

Thanx
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Old 03-23-2005, 02:01 PM   #2 (permalink)
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Are you using the same cd as you used for the pc?
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Old 03-23-2005, 04:56 PM   #3 (permalink)
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not much about this on the net. this problem lead me to believe that you have a bad CD. if not try calling microsoft.
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Old 03-23-2005, 06:01 PM   #4 (permalink)
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try copying the i386 folder to the hard drive and run the set up from their. I dont know if this will help. As SHAWN said try another CD. Its weird its happening on two laptops with the same CD. Maybe reburn the CD?
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Old 03-23-2005, 10:49 PM   #5 (permalink)
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Yes it is the same cd that I used on the pc, which is why its so puzzling.

To have two laptops reject the same cd is weird. Maybe laptop cd-rom drives can't read XP cd's. It worked fine in the PC, went off without a hitch. I upgraded from win98SE to XP in a snap!

As for the laptops, I cannot even copy from cd. I am currently using a usb cable and PC-Linq software to "transfer" cd files to a folder in laptop and hope that I can start setup from there.

The laptops have those stickers on them about win98 and win2000. Does this mean they are not XP friendly?

Anyway, thanks for all the help.
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Old 04-04-2005, 11:40 AM   #6 (permalink)
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Default Solution found

SHAWN said:
Quote:
not much about this on the net. this problem lead me to believe that you have a bad CD. if not try calling microsoft.
I took your advice SHAWN and copied the cd to another one and it worked! I now have XP on my Dell laptop. Haven't tried the Toshiba yet.

I wish you had an account at experts-exchange. They give points there for good advice. I coulda given you 500 points SHAWN.


thanx much

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