Tryforceful
Solid State Member
- Messages
- 7
Hey All:
I've been searching internet tech forums for a solution to my problem, since people usually have the same problem that I do somewhere out there, but I haven't seen a straight answer to this and I've been getting worried. Here's my spheal:
I recently installed a new copy of Win XP (now upgraded to service pack 2) after my system started to fail running Win2k -- possibly a virus or something of that sort, though I believe it was the McAfee Firewall's fault, but that's (I hope) irrelevant. Resulting from that failure, I have a bunch of problems I'm still dealing with... corruption, loss of e-mails and personal settings.... so imagine my angst when I find that Win XP won't allow me to install any of my printer drivers!!! Any at all! I'm trying to install:
HP Deskjet 855C (LPT)
Epson Stylus CX4600 (network share, via a Mac G5)
Kodak Printer Dock + (also network share with Mac)
I know the network works, and as far as I can tell the parallel LPT port isn't the cause of the problem, because no matter which of the above I try to install, I come up with the same error.
"Printer driver was not installed. Operation could not be completed."
(when using "Add Printer Wizard")
"Unable to install <PRINTER>, Windows 2000 or XP, Intel driver. Operation could not be completed."
(when using "Add Printer Driver Wizard")
"There was a problem installing this hardware: <PRINTER> An error occurred during the installation of the device."
(when using "Found New Hardware Wizard" for the HP)
In the Found New Hardware wizard, I select the HP DeskJet 855C (it's from the 850 series) with its XP driver (v5.1.2600.2180) that's located in C:\WINDOWS\INF\NTPRINT.INF. Strangely, when I have my Win XP cd in, it also searches for the driver there, and the CD's version is v5.1.2600.0, which is located in E:\I386\NTPRINT.INF.
In all of the driver installations, the progress of copying the drivers to C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\... goes through almost all the way, i.e. the progress bar fills up all the way. Then I get an error.
XP drivers for HP printers are already on the computer, and I have the cds containing the proper drivers for the Epson and Kodak networked printers. It's not the driver. I can try to install any old driver, and none will work. But I can install drivers for other hardware, just not printers.
I updated my BIOS recently, but if I can remember the problem existed even before that.
I don't get an error with the spooler or RPC.
....help!!!
Thanks in advance to everyone,
Tryforceful
I've been searching internet tech forums for a solution to my problem, since people usually have the same problem that I do somewhere out there, but I haven't seen a straight answer to this and I've been getting worried. Here's my spheal:
I recently installed a new copy of Win XP (now upgraded to service pack 2) after my system started to fail running Win2k -- possibly a virus or something of that sort, though I believe it was the McAfee Firewall's fault, but that's (I hope) irrelevant. Resulting from that failure, I have a bunch of problems I'm still dealing with... corruption, loss of e-mails and personal settings.... so imagine my angst when I find that Win XP won't allow me to install any of my printer drivers!!! Any at all! I'm trying to install:
HP Deskjet 855C (LPT)
Epson Stylus CX4600 (network share, via a Mac G5)
Kodak Printer Dock + (also network share with Mac)
I know the network works, and as far as I can tell the parallel LPT port isn't the cause of the problem, because no matter which of the above I try to install, I come up with the same error.
"Printer driver was not installed. Operation could not be completed."
(when using "Add Printer Wizard")
"Unable to install <PRINTER>, Windows 2000 or XP, Intel driver. Operation could not be completed."
(when using "Add Printer Driver Wizard")
"There was a problem installing this hardware: <PRINTER> An error occurred during the installation of the device."
(when using "Found New Hardware Wizard" for the HP)
In the Found New Hardware wizard, I select the HP DeskJet 855C (it's from the 850 series) with its XP driver (v5.1.2600.2180) that's located in C:\WINDOWS\INF\NTPRINT.INF. Strangely, when I have my Win XP cd in, it also searches for the driver there, and the CD's version is v5.1.2600.0, which is located in E:\I386\NTPRINT.INF.
In all of the driver installations, the progress of copying the drivers to C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\... goes through almost all the way, i.e. the progress bar fills up all the way. Then I get an error.
XP drivers for HP printers are already on the computer, and I have the cds containing the proper drivers for the Epson and Kodak networked printers. It's not the driver. I can try to install any old driver, and none will work. But I can install drivers for other hardware, just not printers.
I updated my BIOS recently, but if I can remember the problem existed even before that.
I don't get an error with the spooler or RPC.
....help!!!
Thanks in advance to everyone,
Tryforceful