Cannot connect to Exchange thru VPN

[AMHJohansson]

Connecting through VPN, a user tries to open Outlook. Gets error "Network problems prevent connection to Exchange server." User clicks OK, gets "Could not complete action," clicks OK. Gets the general tab to check exchange information, everything is correct (tried IP instead of server name here, result is the same). Clicks OK, gets "Could not open folders, do you want to open default system folders?"

I can see that the user is connected to the VPN concentrator. User can ping server. User gets auth. request to connect to servers.

Any ideas what these "Network Problems" might be?

Thanks.

 

[MightyMouse]

Can the server ping the computer through the VPN?

 

[wead]

its prolly the mail settings. Make sure they are correct. Also check the network identification and shiz. Check the msexchange settings on outlook. Make sure its set up too.