bootup/spontaneous reset probems - Page 2 - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Software > Microsoft Windows and Software
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 10-22-2005, 10:22 AM   #11 (permalink)
Master Techie
 
baronvongogo's Avatar
 
Join Date: May 2005
Location: United Kingdom, Warrington
Posts: 2,756
Default

have you been able to boot up in safe mode without any problems?

I also had a restart problem when i installed a virus scanner it didnt like my pc think it was mcafee it just kept restarting my comp.

Download everest home edition to monitor temperatures:

http://www.lavalys.com/products/down...?pid=1&lang=en

once installed its under sensor in one of the sub menu's.

Check to see your processor fan isnt dead although that normally just causes the computer to freeze rather than reset, sounds more like a compatibilty problem with software.

If all else fails see if safemode works try and back up what you need and format but thats only as a last resort.
__________________

__________________
baronvongogo is offline  
Old 10-22-2005, 11:08 AM   #12 (permalink)
Newb Techie
 
Join Date: Oct 2005
Posts: 5
Thumbs up bootup/spontaneous reset problems

thanx baronvongogo

I have tried booting up in safe mode and haven't experienced any problems doing so, also I downloaded Everest Home Edition as you recommended, which reports both the CPU and Motherboard temperature in windows at around 34 degrees (so no apparent problems there).
__________________

begster5780 is offline  
Old 10-22-2005, 11:16 AM   #13 (permalink)
Master Techie
 
baronvongogo's Avatar
 
Join Date: May 2005
Location: United Kingdom, Warrington
Posts: 2,756
Default

then it must be a software compatibilty problem, download hijackthis and post your log here. What anti virus do you use? and in safe mode have you run it and spyware programs?
__________________
baronvongogo is offline  
Old 10-23-2005, 11:52 AM   #14 (permalink)
Newb Techie
 
Join Date: Oct 2005
Posts: 5
Default bootup/spontaneous reset problems

I am not running any antivirus software at the moment as the PC in question is not connected to the internet. However, I was running Norton Systemworks 2005 but removed it as the computer was not connected to the internet I thought it was pointless having it but I will try running the spyware/adware software in Safe Mode. In the meantime I have run hijack this already and attached the log to my reply posted on 22 Oct 2005. Anyway the log file contained the following:-

Logfile of HijackThis v1.99.1
Scan saved at 14:30:55, on 22/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SYSTEM32\DRIVERS\etc\system.exe
C:\WINDOWS\SYSTEM32\DRIVERS\etc\service.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Sony Ericsson\Mobile\audevicemgr.exe
C:\Program Files\Remote Control\rdvd.exe
c:\PROGRA~1\INTUWA~1\Shared\MROUTE~1\MROUTE~2.EXE
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CONNMN~1.EXE
F:\HighJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
F3 - REG:win.ini: run=
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\PINNAC~1\PPE\PPE.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [h3yb0y1] C:\WINDOWS\SYSTEM32\DRIVERS\etc\LSASS.exe C:\WINDOWS\SYSTEM32\DRIVERS\etc\system.exe C:\WINDOWS\SYSTEM32\DRIVERS\etc\serv-u.ini
O4 - HKLM\..\Run: [h3yb0y] C:\WINDOWS\SYSTEM32\DRIVERS\etc\LSASS.exe C:\WINDOWS\SYSTEM32\DRIVERS\etc\service.exe C:\WINDOWS\SYSTEM32\DRIVERS\etc\conf.dll
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Phone Connection Monitor.lnk = ?
O4 - Global Startup: Remote Control.lnk = C:\Program Files\Remote Control\rdvd.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
begster5780 is offline  
Old 10-23-2005, 12:07 PM   #15 (permalink)
Chillin Techie
 
Join Date: Nov 2004
Location: USA
Posts: 11,861
Default

Quote:
Originally posted by Crysalis
Yea good luck with that. I just fixed two pc's with that problem. Turns out, 3 hard drives crashed within 2 weeks of each other. One had to be taken apart in a clean room to get the data off ($760... the data ended up corrupted... it was not a happy day). The other two are being RMA'd. Replaced the hard drives and both computers work great! It was the EXACT problem you are describing. It could definitely be overheating as well tho. Check your BIOS or use SpeedFan and see what temps your computer is at.

It could also be a RAM issue.
I fixed 2 computers this week with the same problem. 1 was a bad hard drive, the other was corrupted file (a reformat will fix this). try running checkdisc. the one that could boot into safe mode was the one with the corrupted files
__________________
The Ultimate Hard Drive Utility PowerMax 4.23. (It now has the ability to clean a Boot Sector virus on the quick erase option.)
The best browser Netscape 8
Have you accidently delete something? Look here (trial. the better one) and here(free)
EricB is offline  
Old 10-24-2005, 02:06 PM   #16 (permalink)
Newb Techie
 
Join Date: Oct 2005
Posts: 5
Default bootup/spontaneous reset problems

I have tried the spyware/adware remover in safe mode which didn't find anything. I have tried defrag'ing the drive (with O&O Defrag Pro) and even ran scandisk which found no errors.

I downloaded and ran memtest86 (as Inaris previously advised) which seemed to be running the same tests over and over again with no apparent end. I stopped the software after it had run for almost 8 hours and seemed to have run the same tests 11 times without finding any errors with my RAM.

What about my HijackThis log I posted earlier has anyone found anything unusual in that?
begster5780 is offline  
Old 11-15-2005, 12:52 AM   #17 (permalink)
Chillin Techie
 
Join Date: Nov 2004
Location: USA
Posts: 11,861
Default Re: bootup/spontaneous reset problems

Quote:
Originally posted by begster5780
I have tried the spyware/adware remover in safe mode which didn't find anything. I have tried defrag'ing the drive (with O&O Defrag Pro) and even ran scandisk which found no errors.

I downloaded and ran memtest86 (as Inaris previously advised) which seemed to be running the same tests over and over again with no apparent end. I stopped the software after it had run for almost 8 hours and seemed to have run the same tests 11 times without finding any errors with my RAM.

What about my HijackThis log I posted earlier has anyone found anything unusual in that?
if your file were corrupted and it was because of spyware or a virus, hijack this couldn't tell
__________________

__________________
The Ultimate Hard Drive Utility PowerMax 4.23. (It now has the ability to clean a Boot Sector virus on the quick erase option.)
The best browser Netscape 8
Have you accidently delete something? Look here (trial. the better one) and here(free)
EricB is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:47 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.