hey, I was downloading some music videos, and out of nowhere this blue screen shows up, the technic information says:
*** STOP: 0x0000008E (0x0000005, 0xBF80460D, 0xF795E76C, 0x00000000)
*** win32k.sys - Address BF80460D base at BF800000, DateStamp 43446a58
and after restarting my computer, and sending the error report to Microsoft Support, the answer was that the mistake was probably originated at "HP Memories Disc Creator", the thing is that I don't have that program, or whatever it is. What's the real problem?