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Old 08-11-2004, 08:04 AM   #1 (permalink)
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Lightbulb Big Msi Unistall Problem!

Hey guys,

Everytime while uninstalling OfficeXP or V2i, it displays the usual:"Preparing to remove/Gathering required information". After a short time my PC reboots suddenly without saving settings(just like pushing reset button)

Please can anyone help me???

Thnks!!!!!!!!!!!!
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Old 08-11-2004, 10:42 AM   #2 (permalink)
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There will be an event log entry under software. Please post what it says. It should be for the MsiInstaller Source. ALso, you might have a minidump entry at the same timeline in the system log.
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Old 08-13-2004, 09:08 AM   #3 (permalink)
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error-log

Product: V2i Protector 2.0 -- Error 1705.A previous installation for this product is in progress. You must undo the changes made by that installation to continue. Do you want to undo those changes?

Warning-log

Description: Unable to register FRANS(my pc name) with service principal name of V2i Protector Agent 2.0.

another error few days earlier:

Product: V2i Protector 2.0 -- Error 1313.The volume A:\ is currently unavailable. Please select another.


Hope this will help
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Old 08-13-2004, 04:45 PM   #4 (permalink)
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I solved the problem!!!!!!

I just deleted all folders, and all registry items, and now it's gone!!

Thanks
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Old 08-13-2004, 05:38 PM   #5 (permalink)
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Good work. That would have been my suggestion from the messages anyway...
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Old 08-13-2004, 05:40 PM   #6 (permalink)
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Brute Force always works with me!!

I'm reformatting every month at least!
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