bar is frozen PLEASE help

[espplayer7]

I must of contracted some virus that my AVG is not picking up because it scans everything and deletes the viruses yet when i start up windows my start bar(explorer bar, whatever it is called the long horizontal strip at the bottom) is frozen and i cant do anything. I am able to click on icons in the background and access any folder i just cant use my bar, any ideas on what i could do? btw the start bar works in safe mode

 

[Inaris]

MSCONFIG. List off all that is in there. You should beable to turn off all except for your antivirus/spyware...

See if that helps.

 

[espplayer7]

didnt do anything, does anyone else have some info they could please share, like a place i could go to check for viruses in my start bar or anything?

 

[Dr.Gootch]

Do a virus Scan in safemode.

 

[Osiris]

do this below:

Follow these instructions carefully

Download ALL 8 programs and update if needed.

Ad Aware SE Personal Free

Spybot Search and Destroy Free

Windows Defender 2 Beta

HijackThis Free

Ewido

CCleaner

Cleanup!

Follow these steps

Delete the prefetch folder C:\WINDOWS\Prefetch, this folder will come back on next reboot.

Delete all cookies and temporary internet files in the control panel.

Go to Start, run, type msconfig, go to startup, disable everything except your antivirus, Firewall, click apply, dont reboot yet.

Download Msconfig Cleanup below

Msconfig Cleanup Free

Run Msconfig Cleanup after you unchecked the items you were told to uncheck and recheck, click "Select All", then click "Clean up Selected", then click "Quit". Make sure your antivirus and firewall are not checked.

Now run each spyware program 1 by 1. Running all 3 at the same time will slow most systems down.

When each program has finished scanning, remove everything.

Now go to the recycle bin and delete everything that is in it.

When finished with the scans, reboot, and go into Safe Mode and run these scans again, remove everything they find, and then reboot back into Windows in normal mode. You dont need to run Hijackthis! yet.

Then run HiJackthis!

Save the log, copy and paste the log on www.techist.com
Do not attach the log, copy and paste always. This will make things go much faster.

or this below:

http://www.michaelstevenstech.com/XPrepairinstall.htm

 

[espplayer7]

i did everything you told me to and it still is frozen, here is my log

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: winapi32.MyBHO - {B52CCF85-726D-471C-B72C-CA9F104C5B98} - C:\WINDOWS\system32\winapi32.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1111919208562
O17 - HKLM\System\CCS\Services\Tcpip\..\{8C665E75-8E5D-4E2C-A8E9-FBB5E5DA984D}: NameServer = 85.255.116.89,85.255.112.204
O17 - HKLM\System\CCS\Services\Tcpip\..\{964DF95D-C135-4396-A8F6-0591007B1C38}: NameServer = 85.255.116.89,85.255.112.204
O17 - HKLM\System\CCS\Services\Tcpip\..\{B669BC20-D6C2-4D7C-A3FF-7F2A1DD90B38}: NameServer = 85.255.116.89,85.255.112.204
O17 - HKLM\System\CCS\Services\Tcpip\..\{FB98487A-9340-4DA2-B244-F1A552382705}: NameServer = 85.255.116.89,85.255.112.204
O18 - Protocol: bw+0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {24FD6805-E52E-4DB7-9685-EB98439EB562} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: winm32 - C:\WINDOWS\SYSTEM32\winm32.dll
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

 

[Inaris]

Uninstall the Logitec Desktop Manager Program and see if that fixes this for you. I have seen a lot of problems with that program...

 

[Osiris]

Run this tool then reboot

http://www.kellys-korner-xp.com/taskbarplus!.htm