antivirus program will not launch - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Software > Microsoft Windows and Software
Click Here to Login
Closed Thread
Thread Tools Display Modes
Old 08-12-2004, 07:24 PM   #1 (permalink)
Junior Techie
Join Date: Aug 2003
Posts: 63
Question antivirus program will not launch

hi, a friend of mine recently was having computer problems so i had them scan the computer for spyware with spybot search and destroy 1.3 and then scan with adaware se . the programs detected a lot of spyware and removed it.. I then asked her to run her virus scan.. only to learn that she did not have one so i told her to download AVG and run it.. AVG found many things and was able to repair the problems it detected.. well after several hours of being at her house and helping her to do al lof this.. I headed home. then this morning i get a call that she tried to launch AVG by double clicking on it and it comes up for a few seconds and then disappears.

I had her run scans with both spybot and adaware se again and they did not detect anything on the computer.

Any suggestions or advice would be greatly appreciated.

thank you i advanced for your time.

lheggie is offline  
Old 08-12-2004, 11:56 PM   #2 (permalink)
Super Techie
Join Date: Jul 2004
Posts: 420
Send a message via AIM to silence782

Also, I'm not sure if this is relevent, but AVG DOES NOT work in any sort of netwoked environmet. I got that from the website when I thought about using it.

Still weak, I know, but getting better:
CPU: AMD AthlonXP 2500+
1.8GHz @ 333 FSB
512 DDR 2700
160 GB westerndigital hd
Dual booted with XP/Fedora Core 5
PCchips M848A mobo
nVIDIA GeForce MX 4000 video Card
Associate\'s Degree in Applied Computer Sciences.
A+ Certified for Hardware and Operating Systems. Network+ Certified
silence782 is offline  
Old 08-13-2004, 07:45 AM   #3 (permalink)
Junior Techie
Join Date: Aug 2003
Posts: 63

last nigth tried uninstall and reinstall and did all the updates and ran a complete scan of the system. it left and came home then this morning i get another call that it will not launch.

the computer is not networked and uses a dial up connection to connect to the internet.

full scans have been run with spybot and with adaware se.

it is windows xp home edition with all of the critical updates applied.

any suggestions would be greatly appreciated .
lheggie is offline  
Old 08-13-2004, 12:55 PM   #4 (permalink)
Junior Techie
Join Date: Jul 2004
Posts: 97

i had problems like this with a couple AVS my problem was that there was someone controlling my comp with a trojan and he had been watching everthing i did so when he found out i got an AV he deleted this file witch stopped my av from booting. to fix it, I went into safemode and reinstalled my av then scanned deleted and i was fine
AMD Athlon 2600 Xp+ @ 2.2gHz
Seagate 300GB SPG
LG GSA-4120B 12X Super Multi DVD RW
1GB DDR 3200
GeForce 6600 OC GT 128MB
Nvidia nForce 2 Ultra 400
DeadMan789 is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 04:51 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.