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Old 04-28-2008, 11:04 AM   #1 (permalink)
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Default Adobe Reader8.1.2 install error (code 1401 )

I cant install Adobe Reader 8.1.2 due to:-

Error.1401 could not create key\.rmf\acroexch.rmffile\shell new, Verify that you have sufficient access to the key.

Anyone know how to slove this??

Pls..
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Old 04-28-2008, 12:14 PM   #2 (permalink)
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Default Re: Adobe Reader8.1.2 install error (code 1401 )

Error "Error 1401 unable to create key..." when you install Illustrator (CS3 on Windows XP)
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Old 04-28-2008, 08:21 PM   #3 (permalink)
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Default Re: Adobe Reader8.1.2 install error (code 1401 )


1. Choose Start > Run.
2. Type regedit in the Open box, and then click OK to start the Windows Registry Editor.
3. Navigate to the following two registry keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.svg
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.svgz
4. Right-click on each key and set the rights for the SYSTEM account to Full.


I really cant find the HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.svg and
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.svgz

Pls help ...
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Old 04-28-2008, 08:33 PM   #4 (permalink)
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Default Re: Adobe Reader8.1.2 install error (code 1401 )

You navigate the menus.
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Old 04-28-2008, 08:46 PM   #5 (permalink)
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Default Re: Adobe Reader8.1.2 install error (code 1401 )

Click on the HKEY_Local_Machine area then click after you find the Classes menu and so on. Just like you were going thru Windows.
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Old 04-29-2008, 03:34 AM   #6 (permalink)
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Default Re: Adobe Reader8.1.2 install error (code 1401 )

I can find the path of

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ HKEY_LOCAL_MACHINE\SOFTWARE\Classes\

But, dont have .svg and .svgz after the Classes\.

Pls .....
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Old 04-29-2008, 07:12 AM   #7 (permalink)
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Default Re: Adobe Reader8.1.2 install error (code 1401 )

If you can not find it you do not have it.
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Old 04-29-2008, 07:58 AM   #8 (permalink)
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Default Re: Adobe Reader8.1.2 install error (code 1401 )

Quote:
Originally Posted by Makaveli213 View Post
If you can not find it you do not have it.
I dont have it....
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Old 04-29-2008, 09:43 AM   #9 (permalink)
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Default Re: Adobe Reader8.1.2 install error (code 1401 )

Well then that is part of the problem. If you have to change the hex code for a entry that isnt there. Then that is where the issue starts. But i am trying to figure out why Osiris linked you to Illistrator issue when you said reader...

So lets start with are you up to date with all updates? HAve you check Adobe site for any noformation on this? There doesnt even seem to be any info on this at the Adobe site. So either try to download it again. Or contact Adobe. There is nothing more we can do since there is no information on this error with Reader. Sorry.
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Old 04-29-2008, 10:35 AM   #10 (permalink)
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Default Re: Adobe Reader8.1.2 install error (code 1401 )

Quote:
Originally Posted by Makaveli213 View Post
Well then that is part of the problem. If you have to change the hex code for a entry that isnt there. Then that is where the issue starts. But i am trying to figure out why Osiris linked you to Illistrator issue when you said reader...

So lets start with are you up to date with all updates? HAve you check Adobe site for any noformation on this? There doesnt even seem to be any info on this at the Adobe site. So either try to download it again. Or contact Adobe. There is nothing more we can do since there is no information on this error with Reader. Sorry.
ok..i will contact adobe regarding this...anyway...thank all of your help.
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