Address book failed to load

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Cosmo2003

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when opening Outlook Express, it comes up with an error saying that the address book has failed to load, please re-install

the problem is when i'm logged in on my profile (using XP home by the way!), outlook express works fine, loads no problem. the problem only happens when i log off and log onto different account that this happens.

I have tried uninstalling and reinstalling it, but that doesn't work, still get the same error

also tried renaming the address book file (*.wab) to .old so that outlook can create new one, but that doesn't work??

I have also created a new user account to see if that was the problem but still doesn't work

It's a brand new laptop and has done this from the start so the system restore option is out!

anyone seen this before and know off a solution?!

thanks in advance
 
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