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Old 03-04-2007, 07:54 PM   #1 (permalink)
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Join Date: Oct 2005
Posts: 17
Default Address book failed to load

when opening Outlook Express, it comes up with an error saying that the address book has failed to load, please re-install

the problem is when i'm logged in on my profile (using XP home by the way!), outlook express works fine, loads no problem. the problem only happens when i log off and log onto different account that this happens.

I have tried uninstalling and reinstalling it, but that doesn't work, still get the same error

also tried renaming the address book file (*.wab) to .old so that outlook can create new one, but that doesn't work??

I have also created a new user account to see if that was the problem but still doesn't work

It's a brand new laptop and has done this from the start so the system restore option is out!

anyone seen this before and know off a solution?!

thanks in advance

Cosmo2003 is offline  
Old 03-05-2007, 07:55 PM   #2 (permalink)
Newb Techie
Join Date: Oct 2005
Posts: 17

take it then no-one has any ideas??
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