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Old 12-31-2008, 02:27 PM   #1 (permalink)
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Default 2 Updates Resolve Occasional XP SP3 Stop Errors on Restart

A couple of updates is all that it takes for occasional stop errors affecting Windows XP-based computers to not be a nuisance at all. According to Microsoft, all versions of Windows XP, including Service Pack 3, can return a stop error message that kills the restart process. However, the company emphasized that the issues were occasional at best, and that, in this context, end-users might not even come across the restart failures. Still, when it comes down to reboot cycling tests, the problems are more likely to occur.

“When you restart a Windows XP-based computer, you may receive one of the following Stop error messages: Stop 0x00000050 (parameter1, 00000000, parameter3, 0x00000000) - PAGE_FAULT_IN_NONPAGED_AREA and Stop 0x0000008E (0xc0000005, parameter2, parameter3, 0x00000000) – KERNEL_MODE_EXCEPTION_NOT_HANDLED,” Microsoft explained. “The parameters in these Stop error messages may vary, depending on the actual configuration. The symptoms of a Stop error may vary, depending on your computer's system failure options.”

In order to resolve the issues generating the “Stop 0x00000050” and “Stop 0x0000008E” error messages, Microsoft advises users to deploy two updates. The first is Microsoft Security Bulletin MS08-061, released in October 2008, with a severity rating of Important, and designed to patch vulnerabilities in Windows Kernel that could allow for elevation of privilege in the eventuality of a successful exploit. Those who have Automatic Updates turned on by default will have already deployed the security patch and need only concern themselves with the second update.

Fact is that KB959252 is meant to resolve the issues introduced by KB954211, namely take care of the “error message when you switch the operating system from a dual monitor setting to a single monitor setting on a Windows XP-based computer or on a Windows Server 2003-based computer that has the security update 954211 installed: 'Stop 0x0000008E,'” according to Microsoft.

KB959252 for 32-bit versions of Windows XP (including SP3) is available for download here.

KB959252 for 64-bit versions of Windows XP is available for download here.

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