WIndows wont boot ...pls help
trying to sort my sister-in-laws laptop for her but not having much joy.
basically, windows wont start up at all. The acer logo appears on screen with the 'hit f2 to enter set up' message but then goes blank with just the cursor flashing at the top left hand corner of the screen.
Ive taken out the HDD and connected it to my own pc with a usb adapter and can access the files on it. Im assuming from this that the HDD is ok.
Ive scanned the HDD using malware bytes anti-malware and it DID find 2 trojans. I had hoped this would be the problem but it still wouldnt boot.
Its got 4Gb of RAM ....I swapped around the ram sticks and tried booting without either stick but still no joy.
So at this stage, herres where im at:
Im fairly sure its not virus related, the HDD is ok and the RAM is ok.
Its an acer machine running WIn Vista, 4Gb Ram and 500 Gb HDD.
Id really appreciate any help here before i turn it into a shop.