virus on computer and just looping - Techist - Tech Forum

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Old 11-07-2013, 09:34 AM   #1 (permalink)
Newb Techie
Join Date: May 2010
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Angry virus on computer and just looping


I have a hp laptop and its just had a virus a rouge avg program was the problem. What happens is I turn it on and it comes up with safe mode or start I clicj safe mode and it just starts goes on to windows logo then it loops back to the list again. I tried to press f11 to try and put it bavk to factory settings but it wont come up. Can anyone help

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Old 11-07-2013, 02:34 PM   #2 (permalink)
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Location: East Coast of USA
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Can you boot to a disk or something?

Is this my signature?
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Old 11-11-2013, 02:52 PM   #3 (permalink)
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Location: Birmingham, UK
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Default Re: virus on computer and just looping

Yeah, just find your product key and put on windows again, don't start on safe mode or get a better anti-virus software!

Plus this is what it says in windows help and support:
If your computer automatically starts in safe mode without prompting, a problem with your computer might be preventing Windows from starting normally. If you think the cause of the problem might be a recently installed program or device, try using Recovery in Control Panel. For more information, see What is Recovery in Control Panel?
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