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Old 03-09-2015, 11:16 AM   #1 (permalink)
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Default Toshiba satellite z830-12e SSD not recognised

I have a Toshiba satellite z830-12e not booting into windows, comes to black screen with error: insert system disk.
Checked the bios and ssd is not listed. Have replaced it with new one but still not recognised. Sata mode is ahci.
Any help would be much appreciated.
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Old 03-09-2015, 12:09 PM   #2 (permalink)
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Default Re: Toshiba satellite z830-12e SSD not recognised

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Have replaced it with new one but still not recognised. Sata mode is ahci.
Any help would be much appreciated.
If it's not being recognized in the bios, then re-check to be sure it's inserted into the drive bay fully and connected. If the bios still can't recognize this ssd then there may be something wrong with it
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Old 03-09-2015, 01:19 PM   #3 (permalink)
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Default Re: Toshiba satellite z830-12e SSD not recognised

Try it on another machine? or try a different SATA cable
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Old 03-09-2015, 02:05 PM   #4 (permalink)
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Default Re: Toshiba satellite z830-12e SSD not recognised

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try a different SATA cable
laptop
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Old 03-10-2015, 05:37 AM   #5 (permalink)
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Sorry should of mentioned it's an mSata mini pci SSD
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Old 03-10-2015, 06:37 AM   #6 (permalink)
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Default Re: Toshiba satellite z830-12e SSD not recognised

Contact the manufacture for support of this mSata drive, it may be faulty. They can give you options to check the health status and provide an RMA number if you need one
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Old 03-10-2015, 09:15 AM   #7 (permalink)
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Default Re: Toshiba satellite z830-12e SSD not recognised

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Originally Posted by fixitme View Post
Have replaced it with new one but still not recognised. Sata mode is ahci.
Any help would be much appreciated.
If you've replaced the drive with another one already, chances could be the mSATA port is failing then. You could try RMA'ing the 2nd drive, and if you get a new one that does the same thing...I'd say it's something with either the slot or something else on the board.
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Old 03-10-2015, 10:34 AM   #8 (permalink)
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Default Re: Toshiba satellite z830-12e SSD not recognised

There could or may be an issue with compatibility with this laptop and mSata drive, if this drive was not from Toshiba
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Old 03-12-2015, 04:26 AM   #9 (permalink)
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Thanks for your help guys. Turns out I had to format the drive and create a partition using cmd.
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Old 03-12-2015, 07:06 AM   #10 (permalink)
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Default Re: Toshiba satellite z830-12e SSD not recognised

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Originally Posted by fixitme View Post
I have a Toshiba satellite z830-12e not booting into windows, comes to black screen with error: insert system disk.
Checked the bios and ssd is not listed. Have replaced it with new one but still not recognised. Sata mode is ahci.
Any help would be much appreciated.
formatted or not, the drive should be recognized in the bios, big difference from not being recognized by windows
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