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Old 05-12-2008, 06:29 PM   #1 (permalink)
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Unhappy Toshiba Problem

I got my laptop about a year ago and have had no problems with it. One day I went to turn it on and all of the key board lights would work but no backlight or screen display came on. After a minute or so none of the lights (Capslock or Function) would turn on and most of the compute sounds would stop. I have hooked a monitor up to hit and it also showed nothing. It is a Toshiba Satellite or something like that. Any ideas what is going on?
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Old 05-12-2008, 06:54 PM   #2 (permalink)
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Default Re: Toshiba Problem

Hi, what model is it? Have you droped it or spilt a liquid on it at any point? was there any error's last time you used it? Also how old is it?
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Old 05-12-2008, 08:43 PM   #3 (permalink)
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Default Re: Toshiba Problem

What OS? XP or Vista?
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Old 05-12-2008, 09:47 PM   #4 (permalink)
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Default Re: Toshiba Problem

It says on the bottom Satellite A215-S4757, it is about a year old, and it runs vista. I haven't had any errors on it, I haven't spilled anything on it. I didn't drop it either. Just one day I went to use it and it stopped working. I did take it to an airport and it went through the x-ray.. Could that do anything?
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Old 05-13-2008, 01:59 PM   #5 (permalink)
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Default Re: Toshiba Problem

No that would not do anything running it thru a XRay.

Did you get it updated to SP1? Have you tried inserting the Vista DVD and running the startup repair?
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Old 05-13-2008, 02:45 PM   #6 (permalink)
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Default Re: Toshiba Problem

Press Fn + F5 to activate the external monitor. If the external monitor works then it's most likely the LCD panels backlight is bad.
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Old 05-13-2008, 05:46 PM   #7 (permalink)
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Default Re: Toshiba Problem

The external monitor didn't show up.
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Old 05-13-2008, 10:16 PM   #8 (permalink)
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Default Re: Toshiba Problem

Quote:
Originally Posted by Concore View Post
The external monitor didn't show up.
It's not a display problem then. Try re-seating the memory.

"About a year"? Send it in fast while it's still under waranty.
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Old 05-14-2008, 08:39 AM   #9 (permalink)
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Default Re: Toshiba Problem

Re-Seating the memory?
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Old 05-14-2008, 01:30 PM   #10 (permalink)
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Default Re: Toshiba Problem

Taking the RAM out and putting it back in. It could have been jarred loose.
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