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Old 03-01-2013, 01:36 PM   #1 (permalink)
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Post Toshiba mouse pad

I was wondering if I could get some insight to a problem I am having. I have a Toshiba Satellite C855D-S5340 with windows 8 and my mouse pad has stopped working. When I start the computer I can move the mouse to select Username and Password boxes at the sign in screen, but as soon as I log in I cant move it around or click. I have tried clicking the fn-f8 button (mouse pad lock) and that doesnt work. My device manager says that this perticular device was is working properly so I'm not sure what to do. Any help would be apperciated.

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Old 03-01-2013, 01:56 PM   #2 (permalink)
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Default Re: Toshiba mouse pad

I would first try to completly uninstall the driver for the mouse pad. Device Manager, right click on device and uninstall. I would go to Toshiba's website and get a new driver (possibily updated?) and reinstall and reboot. That would be my first try.
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Old 03-01-2013, 01:58 PM   #3 (permalink)
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Default Re: Toshiba mouse pad

Thanks, I'll try that and update post of success
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Old 03-01-2013, 04:26 PM   #4 (permalink)
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Default Re: Toshiba mouse pad

If it's a Synaptic pad, try getting the driver directly from Synaptic:

Drivers | Synaptics
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Old 03-01-2013, 04:40 PM   #5 (permalink)
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Default Re: Toshiba mouse pad

Quote:
Originally Posted by carnageX View Post
If it's a Synaptic pad, try getting the driver directly from Synaptic:

Drivers | Synaptics
yea its a Synaptics PS/2 touchpad, Toshiba's website makes it hard to find the correct drivers.
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Old 03-01-2013, 05:33 PM   #6 (permalink)
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Default Re: Toshiba mouse pad

Go for the Synaptics driver I linked to. It'll be the most up-to-date version.
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Old 03-01-2013, 05:47 PM   #7 (permalink)
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Default Re: Toshiba mouse pad

Uh, this is weird but I uninstalled the Synaptics PS/2 touchpad driver and the mouse pad is working?? I havent reinstalled anything yet.
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Old 03-01-2013, 05:55 PM   #8 (permalink)
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Default Re: Toshiba mouse pad

It's probably just using the generic Windows mouse/touchpad drivers.

You won't have any of the advanced features of the Synaptics pad until you reinstall the driver/application.
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