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Old 06-04-2016, 08:14 PM   #1 (permalink)
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Default Realtek Audio Manager mic/audio issue

Hi,
I am having some weird issues when trying to use my microphone on my laptop (Rog G551, Win10). Basically, when I plug in a pair of headphones and I check "Headphones' in the Realtek HD manager I can't use the microphone at all. On the other hand, if I check "Headset", the mic works, but I can only hear from the left cup.
Any input is appreciated. Cheers!
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Old 06-04-2016, 11:20 PM   #2 (permalink)
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Default Re: Realtek Audio Manager mic/audio issue

Tried updating your audio drivers from Asus or Realtek's website?

What headphones / headset are you using?
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Old 06-05-2016, 07:35 AM   #3 (permalink)
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Default Re: Realtek Audio Manager mic/audio issue

Yes, I made a clean install with the drivers provided by Asus.

Initially, I had tried with a pair of Rog Vulcan. I had to send them in because the microphone wasn't working (so I was using the built-in microphone). I thought the issue might have been with the headset itself or something weird. Now I'm using a standard pair of earphones for my Cell and I'm having the same issue.
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Old 06-05-2016, 12:41 PM   #4 (permalink)
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Default Re: Realtek Audio Manager mic/audio issue

Instead of the Realtek sound manager (which I've seen cause more issues than solve them), try using the built in Windows sound manager.

Possibly even uninstall the Realtek sound manager, and just use the drivers.
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Old 06-05-2016, 01:16 PM   #5 (permalink)
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Default Re: Realtek Audio Manager mic/audio issue

Got a link to the drivers only? I have installed the drivers like 3 times, both from the Asus and Realtek sites, and each times it also installs the manager. Cheers
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