My wife's 1 yr old laptop has been flawless until it started acting funny about 2 weeks ago. The DVD drive started making a lot of whirring noise going fast and then slow. Not only that, but the computer started running very slowly. Web pages that previously loaded much faster than my old Toshiba XP laptop were now much slower to load. When closing out webpages or other tabs, the computer is very slow to do so. Almost like it's momentarily freezing up.
Not only that, but when typing an email, the computer will freeze as you type and then all of a sudden it'll display the last 10 letters that you typed!
My wife ran CCleaner and did a system restore. No luck. We've now tried a reformat but the problems are still there
I'd like some details on the reformatting process for Windows 7. I'm very familiar with XP since I've done it 10-12 times over the last few years. Whenever I reformat XP, I have to reactivate Windows by entering my XP key from the sticker on the bottom of the laptop. However, with my wife's laptop, I never had to reactivate W7. I'm thinking that it has something to do with the reformat option that I chose. I may have reformatted using the hard drive partition even though the computer asked me to load the recovery discs.
I'd like to try another reformat option that might be a "more complete" wipe of the hard drive and a "more complete, clean" install. On the other hand, I'm concerned since the W7 key on the sticker (on the bottom of the laptop) is now illegible. Some of the letters are rubbed off!
I know I'm talking in circles. Please ask me any questions and I'll answer them as best as I can. I'm no newbie to computers but I'm very inexperienced with W7. Thanks in advance and hopefully I can get my wife's computer back up and running for her.