My apprentice is trying to help his significant other out with her laptop and I am having the hardest time figuring this out myself. Her laptop is appearing to be power light blinking at a slowed pace. The laptop can be plugged in, unplugged, doesn't matter, does it regardless until the battery dies or she holds the power button to force the shut down. The problem is, when she gets the computer powered on again, the computer doesn't act properly. I know I am being vague, but I don't have the computer in front of me. The only time I had the computer in my hands, was a few weeks ago when I ran a PC-Doctor USB diagnostic tool from my business and found nothing wrong with the hardware. I am leaning more towards a setting somewhere, but my apprentice swears he checked all of it.
Has anyone encountered this before? The next thing I am thinking of throwing on the table is to do a CMOS reset, but I haven't had time to grab the laptop from her and take it apart to do so.
Laptop: Lenovo Flex 2-15 20405 specifications | Hardware.Info United States
Any suggestions would be welcomed!