Laptop will not go on Standby

[MarkStrobel3367]

My Gateway laptop computer is only a couple of years old and now I am experiencing a problem as it doesn't want to go into the standby mode. I am running Windows XP on this computer. I have tried turning off all of the programs via CTRL/ALT/DELETE and msconfig. I even disabled the touchpad but the problem continues.

Every week, I clean the computer by running disk cleanup, disk defragmenter, as well as scan my computer for viruses and adware.

Does anyone have any suggestions for me? Thanks.

 

[MindoverMaster]

It doesn't go to sleep, period? Or do you mean that it doesn't stay in safe mode?

 

[MarkStrobel3367]

It doesn't go to sleep, period? Or do you mean that it doesn't stay in safe mode?

It doesn't go into sleep mode. When this happens, I need to hold the power button in order for the computer to shutdown.

 

[MindoverMaster]

Did you do a registry check, at all? Get malwarebytes for that.

Have you looked at updating your bios? That may be the very problem.