M mron71 Baseband Member Messages 28 Location canada May 5, 2014 #21 Maybe because I'm running windows 8.1?
M mron71 Baseband Member Messages 28 Location canada May 5, 2014 #22 Changed it to windows 8 in properties but same msg
carnageX Private Joker, Staff member Messages 25,056 Location Oregon May 5, 2014 #23 Guess I should have picked that up in your HJT log when it said "unknown Windows" lol. Alright, looks like ComboFix isn't compatible with Win8 from what I've read... lame. Let's try this one: AdwCleaner Download
Guess I should have picked that up in your HJT log when it said "unknown Windows" lol. Alright, looks like ComboFix isn't compatible with Win8 from what I've read... lame. Let's try this one: AdwCleaner Download
M mron71 Baseband Member Messages 28 Location canada May 5, 2014 #25 Should there be more here? # AdwCleaner v3.207 - Report created 05/05/2014 at 14:20:32 # Updated 05/05/2014 by Xplode # Operating System : Windows 8.1 (64 bits) # Username : user1 - USER # Running from : C:\Users\user1\Downloads\AdwCleaner.exe # Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** File Found : C:\Users\Public\Desktop\eBay.lnk ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.16518 -\\ Mozilla Firefox v29.0 (en-US) [ File : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\1mx8w51j.default\prefs.js ] ************************* AdwCleaner[R0].txt - [653 octets] - [05/05/2014 14:20:32] ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [712 octets] ##########
Should there be more here? # AdwCleaner v3.207 - Report created 05/05/2014 at 14:20:32 # Updated 05/05/2014 by Xplode # Operating System : Windows 8.1 (64 bits) # Username : user1 - USER # Running from : C:\Users\user1\Downloads\AdwCleaner.exe # Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** File Found : C:\Users\Public\Desktop\eBay.lnk ***** [ Shortcuts ] ***** ***** [ Registry ] ***** ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.16518 -\\ Mozilla Firefox v29.0 (en-US) [ File : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\1mx8w51j.default\prefs.js ] ************************* AdwCleaner[R0].txt - [653 octets] - [05/05/2014 14:20:32] ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [712 octets] ##########
M mron71 Baseband Member Messages 28 Location canada May 5, 2014 #26 Don't think I mentioned it but this is a rent-to-own laptop so I'm thinking it's something the company put on. Read something about lawsuits in the states regarding this sort of thing.
Don't think I mentioned it but this is a rent-to-own laptop so I'm thinking it's something the company put on. Read something about lawsuits in the states regarding this sort of thing.
carnageX Private Joker, Staff member Messages 25,056 Location Oregon May 5, 2014 #27 Only if it found actual malware. According to that, it didn't find anything relevant. Could you post a screenshot of your install programs list?
Only if it found actual malware. According to that, it didn't find anything relevant. Could you post a screenshot of your install programs list?
M mron71 Baseband Member Messages 28 Location canada May 5, 2014 #28 sure if I knew how to do that, i know where to find it, just not sure how to show you, sorry
carnageX Private Joker, Staff member Messages 25,056 Location Oregon May 5, 2014 #29 mron71 said: sure if I knew how to do that, i know where to find it, just not sure how to show you, sorry Click to expand... http://www.techist.com/forums/f128/screenshot-tutorial-239107/ Process 1 or 2. Process 2 is easier since you're on Windows 8 (uses the Snipping Tool). Then either add the images or attachments, or upload to an image-hosting site such as Imgur.
mron71 said: sure if I knew how to do that, i know where to find it, just not sure how to show you, sorry Click to expand... http://www.techist.com/forums/f128/screenshot-tutorial-239107/ Process 1 or 2. Process 2 is easier since you're on Windows 8 (uses the Snipping Tool). Then either add the images or attachments, or upload to an image-hosting site such as Imgur.
M mron71 Baseband Member Messages 28 Location canada May 5, 2014 #30 since i've deleted it should i factory reset again so it comes back? would it make it easier to find?
since i've deleted it should i factory reset again so it comes back? would it make it easier to find?