Originally Posted by Lexluethar
Well a repair install of XP w/ the XP CD ONLY overwrites the Windows folder. As it is a method of reinstalling windows over the original install. It is recommended that you should backup needed information before proceeding. I've done it a handfull of times on computers that i couldn't backup or my client didn't want me to backup (b/c of the extra cost) and their files were still intact.
Easiest way IMO to backup the computer is to take out the hard drive and connect it to a USB converter, then plug it into a working computer that has the disk space to save their files onto.
ahh i never read what you said, i must try the repair install tonight and see if that cures her problem. I was thinking that there might be some corrupt files.
As for the backup, i dont have the usb converter.
I'll get back to you later tonight and let you know how i get on.
Thanks for your help, much appreciated!!!!